- Full-time
- Admissions/Enrollment
- American University of the Caribbean
- Remote (US)
Registrar Advisor
Remote
- Full-time
- Admissions/Enrollment
- American University of the Caribbean
REF4686F
Job description
This vacancy has now expired. Please see similar roles below...
About American University of the Caribbean School of Medicine
American University of the Caribbean School of Medicine (AUC), an Adtalem Global Education institution, is committed to training tomorrow’s physicians through international learning experiences, a diverse learning community, and an emphasis on social accountability and engagement. AUC is one of the most established medical schools in the Caribbean and focuses on community collaboration to benefit the health and well-being of the local communities, while enhancing the student learning experience. With campuses located in Sint Maarten and the United Kingdom, AUC has graduated more than 7,500 students and is accredited by the Accreditation Commission on Colleges of Medicine.
Visit aucmed.edu for more information, and follow on Twitter, Instagram, Facebook, and LinkedIn.
Adtalem believes in a culture of collaboration, creativity, and innovation, which thrives when we can work flexibly. Depending on your location, this role may be hybrid or remote
The Registrar Advisor is responsible for counseling students regarding University policies and procedures related to enrollment, records and registration, grades, USMLE registration and processing, graduation and providing excellent customer service to internal and external customers. Also responsible for processing a high volume of student information through the Banner student information system and RightNow CRM. All of these responsibilities require a high degree of accuracy and attention to detail and a moderate level of independent judgment and discretion.
Responsibilities
- Answers phone calls and responds to and resolves incidents utilizing various proprietary software such as a student information system, imaging systems, customer relationship management software or other related software (e.g. Banner, Salesforce, ImageNow, DocuSign).
- Counsels’ students regarding University policies and procedures regarding enrollment, records and registration and provides excellent customer service.
- Performs degree audits, which involves the review of a student’s academic records to ensure that the student has met all requirements for the degree. Tracks degree audit status and updates student’s record in Banner when degree is awarded.
- Communicates with student regarding the status of graduation application and degree audit and counsels them regarding any outstanding requirements or issues. Receives, processes and mails diplomas to students.
- Grades Medical Clinical evaluations as they are received from affiliate and non-affiliate hospitals and posts the grades in Banner and other associated software/student information system.
- Analyzes affiliate transcripts and evaluations for students and posts courses and grades in Banner.
- Processes reinstatement applications, leaves of absences, dismissals and withdrawals in Banner, which involves interpreting and applying University policies and communicating decisions to students.
- Updates Medical & Clinical students’ statuses in Banner per weekly and periodic reports and sends proactive notifications to students regarding status changes.
- Enters NBME Comprehensive Exam and USMLE Step scores in Banner as they are received.
- Processes ECFMG Form for Medical Clinical students and certifies them on EMSWP.
- Participates in bi-monthly enrollment reporting process.
- Analyzes data from Banner and other sources and reports current and historical enrollment information on a student-by-student basis. Requires a high degree of attention to detail and accuracy.
- Processes student letters of intent and mails them to third parties per students’ requests.
- Calculates and tracks student grade point averages and class ranks and they move into the Clinical curriculum.
- Processes transcripts for Medical and Clinical students as necessary.
- Registers students in Banner.
- Completes other projects and duties as assigned by the Associate Registrar and/or University Registrar.
- Performs other duties as assigned
- Complies with all policies and standards
Adtalem believes in a culture of collaboration, creativity, and innovation, which thrives when we can work flexibly. Depending on your location, this role may be hybrid or remote.
- HYBRID – If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest of the workweek spent working from home.
- REMOTE – If you live over 50 miles from Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL, this role is remote. However, occasional office visits may be required based on business needs, with advance communication for such requests.
- Bachelor's Degree Required
- 1 Minimum of years of customer service experience Required and
- Higher education experience, preferably in an enrollment or records setting (Registrar or Admissions), Strongly Preferred
- Familiarity with Registrar best practices related to degree auditing and other records and registration policies and procedures Strongly Preferred
- Strong verbal and written communication skills, problem-solving skills, attention to detail and accuracy are required
- Ability to make decisions independently and work with minimal supervision.
- Must be a quick learner in a fast-paced office environment.
- Strong customer service skills required.
- Strong computer skills, including experience with MS Office and database applications.
- Knowledge of student information systems, preferably Banner, a plus.
In support of the pay transparency laws enacted across the country, the expected pay range for this position is between $16.65 and $27.36 per hour. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Similar Jobs
Salary
Location
Chicago
Job Type
Full-time
Location
Chicago
Category
Other
Institution
Adtalem Global Education
Description
Opportunity at a GlanceAdtalem Global Education (NYSE: ATGE) is a global provider of educational services rich with opportunities for growth and offering competitive wages and benefits. As part of our
Reference
e7e767c1-b7f8-43cf-ba0f-4b3626251ab0
Expiry Date
01/01/0001
Salary
Location
Columbia
Job Type
Full-time
Location
Columbia
Category
Other
Institution
Adtalem Global Education
Description
Opportunity at a GlanceAdtalem Global Education (NYSE: ATGE) is a global provider of educational services rich with opportunities for growth and offering competitive wages and benefits. As part of our
Reference
eddab22c-d591-497b-8553-3d66225393b8
Expiry Date
01/01/0001
Salary
Location
Des Moines
Job Type
Part-time
Location
Des Moines
Category
Faculty
Institution
Chamberlain University
Description
Implements the College's philosophy, curriculum, program outcomes, and course objectives through clinical teaching and service to the College, community, health system and professionTeaching is onsite
Reference
71529f9f-becf-4a73-a612-a5768d5ad63b
Expiry Date
01/01/0001
Salary
Location
Des Moines
Job Type
Part-time
Location
Des Moines
Category
Faculty
Institution
Chamberlain University
Description
Implements the College's philosophy, curriculum, program outcomes, and course objectives through clinical teaching and service to the College, community, health system and professionTeaching is onsite
Reference
e3a2b20f-91ad-4fd0-95c6-02f7d71df594
Expiry Date
01/01/0001
Salary
Location
Des Moines
Job Type
Part-time
Location
Des Moines
Category
Faculty
Institution
Chamberlain University
Description
Implements the College's philosophy, curriculum, program outcomes, and course objectives through clinical teaching and service to the College, community, health system and professionTeaching is onsite
Reference
a6ace3e0-1584-4b8f-be9e-ed74af9b89f0
Expiry Date
01/01/0001
Salary
Location
Remote
Job Type
Full-time
Location
Remote (US)
Category
Faculty
Institution
Walden University
Description
Opportunity at a Glance Walden University is a pioneer in student-centered distance education. An accredited institution with a mission for social change, Walden is dedicated to high academic standar
Reference
8835e6d8-3fe9-400f-a79c-9d16896a4757
Expiry Date
01/01/0001
Salary
Location
Des Moines
Job Type
Part-time
Location
Des Moines
Category
Faculty
Institution
Chamberlain University
Description
Implements the College's philosophy, curriculum, program outcomes, and course objectives through clinical teaching and service to the College, community, health system and professionTeaching is onsite
Reference
53d1ba12-b8c7-43b7-bc0d-40466e05b399
Expiry Date
01/01/0001
Salary
Location
Des Moines
Job Type
Part-time
Location
Des Moines
Category
Faculty
Institution
Chamberlain University
Description
Implements the College's philosophy, curriculum, program outcomes, and course objectives through clinical teaching and service to the College, community, health system and professionTeaching is onsite
Reference
d112138d-1507-4e7b-929e-5abff5ba02f2
Expiry Date
01/01/0001
Salary
Location
Des Moines
Job Type
Part-time
Location
Des Moines
Category
Faculty
Institution
Chamberlain University
Description
Implements the College's philosophy, curriculum, program outcomes, and course objectives through clinical teaching and service to the College, community, health system and professionTeaching is onsite
Reference
3908a835-ae6d-431e-9cff-b8cf1da9f564
Expiry Date
01/01/0001
Salary
Location
Des Moines
Job Type
Part-time
Location
Des Moines
Category
Faculty
Institution
Chamberlain University
Description
Implements the College's philosophy, curriculum, program outcomes, and course objectives through clinical teaching and service to the College, community, health system and professionTeaching is onsite
Reference
0975dccc-4ef5-4912-81d2-a39d5cb8e8b6
Expiry Date
01/01/0001
“Education is the passport to the future, for tomorrow belongs to those who prepare for it today.” - MALCOLM X
We believe in empowering students to achieve their goals, find success and make inspiring contributions to our global community.
Find out more- Remote (US)